Returns & Refunds Policy
General Terms
- Eligibility: Refunds are applicable only for eligible services and products.
- Timeline: Refund requests must be submitted within [specify timeframe, e.g., 07 days] from purchase date.
- Contact: Refund inquiries: sales@sunradiant.in or customer support number: +91 7906854511
Refund Conditions
- Defective or Non-Delivered Products: Full refund for defective or undelivered digital products.
- Dissatisfaction: Partial refund for dissatisfaction with services, subject to review.
- Cancellation: Full refund for cancelled services before delivery.
- Duplicate Payments: Full refund for duplicate transaction payments.
Refund Exclusions
- Customized Solutions: No refunds for tailored services or products.
- Digital File or Links - Delivery or Downloads: No refunds for downloaded / delivered digital content.
- Subscription-Based Services: No refunds for used subscription periods.
- Third-Party Services: Refunds for third-party services subject to their policies.
Refund Process
- Request Submission: Customer submits refund request via email or phone.
- Review: Sun Radiant Tec reviews refund eligibility.
- Approval/Rejection: Refund approval or rejection notification via email.
- Refund Issuance: Refund processed within [specify timeframe, e.g., 30 business days].
Refund Methods
- Original Payment Method: Refunds issued through original payment method.
- Store Credit: Store credit refunds for future purchases.
Additional Terms
- Governing Law: Refund policy governed by [Indian law/Jurisdiction].
- Changes: Sun Radiant Tec reserves right to modify refund policy.
- Disputes: Disputes resolved through arbitration.
Contact Information
If you have any questions about these Terms and Conditions, you can contact us by email at sales@sunradiant.in.
